Quivara - Professional Esports Training & Career Development

Information We Collect

At Quivara, we collect information to provide you with exceptional esports training services and improve your gaming experience. The information we gather helps us create personalized learning paths and connect you with relevant opportunities in the competitive gaming world.

Personal Information

Full name, email address, and contact information when you register for our services
Gaming usernames, preferred games, and skill level assessments
Payment information when enrolling in premium training programs
Profile photos and biographical information you choose to share
Communication preferences and language settings

Usage and Performance Data

We automatically collect information about how you interact with our platform, including training session duration, course completion rates, and performance metrics. This data helps us understand which training methods work best and allows us to continuously improve our programs.

How We Use Your Information

Your information serves several important purposes that directly benefit your esports development journey. We're committed to using your data responsibly and transparently.

Creating personalized training programs based on your skill level and gaming preferences
Matching you with suitable coaches and training partners within our community
Sending updates about new courses, tournaments, and esports opportunities
Processing payments and managing your subscription to our services
Analyzing platform usage to improve our training methodologies and user experience
Providing customer support and responding to your inquiries
Ensuring platform security and preventing fraudulent activities

We never sell your personal information to third parties. Your data is used exclusively to enhance your experience with Quivara's esports training platform.

Data Protection and Security

Protecting your personal information is one of our highest priorities. We implement multiple layers of security to safeguard your data from unauthorized access, alteration, or disclosure.

Technical Safeguards

Our platform uses industry-standard encryption protocols to protect data transmission. All sensitive information is stored on secure servers with restricted access, and we regularly update our security measures to address emerging threats in the digital landscape.

Access Controls

Only authorized personnel who need access to perform their job functions can view your personal information. We maintain strict access logs and conduct regular security audits to ensure compliance with our data protection standards.

Your Privacy Rights

You have significant control over your personal information and how it's used on our platform. Understanding these rights empowers you to make informed decisions about your data.

Access: Request a copy of all personal information we have about you
Correction: Update or correct inaccurate information in your profile
Deletion: Request removal of your personal data from our systems
Portability: Receive your data in a structured, commonly used format
Restriction: Limit how we process your information in certain circumstances
Objection: Opt out of certain types of data processing activities

To exercise any of these rights, simply contact our privacy team using the information provided below. We'll respond to your request within 30 days and guide you through the process.

Data Sharing and Third Parties

We work with carefully selected partners to deliver our esports training services, but we maintain strict control over how your information is shared and used.

Service Providers

We share information with companies that help us operate our platform, such as payment processors, email service providers, and cloud hosting services. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

Gaming Partners

With your explicit consent, we may share your gaming achievements and progress with tournament organizers or potential sponsors who are looking for talented players. You always have the option to opt out of these opportunities.

Data Retention

We keep your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is typically retained for the duration of your active subscription plus an additional two years for business and legal purposes.

Training records and performance data may be kept longer to help us improve our programs and provide historical context for your gaming development. You can request earlier deletion of your data by contacting our support team.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us remember your preferences and improve platform functionality.

Types of Cookies

Essential cookies required for basic platform functionality
Performance cookies that help us understand how you use our site
Preference cookies that remember your settings and choices
Marketing cookies that help us show you relevant content

International Data Transfers

As our esports training platform serves gamers globally, your information may be transferred to and processed in countries outside of Pakistan. We ensure that all international transfers comply with applicable data protection laws and maintain the same level of security as provided domestically.

When transferring data internationally, we use appropriate safeguards such as standard contractual clauses and adequacy decisions to protect your information throughout the transfer process.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the last update is always displayed at the top of this document.

Privacy Policy